These terms (the "Terms") govern your use of the Web site at Bookkeeping support services provided either by telephone or computer (the Site and the support services are collectively referred to as the "Services") provided by Help XoomBooks., its subsidiaries, affiliates and contractors (" Help XoomBooks.", "We", "Our", or "Us"). By accessing, ordering or using the Services via telephone or online via the Site, you ("You" or "Your" means you or, for services designed for businesses ("Business Services"), the legal entity that you are authorized to represent and on whose behalf the Business Services are purchased) and other users of the Services (collectively, "Users") agree to these Terms and Our Privacy Policy available at www.xoombooks.com. If, at Your request, We agree to send Our employees or representatives to Your residence, place of business, or other location designated by You and agreed to by Us in order to provide You with technology support services, then these Terms shall govern such provision of services as well. If You do not agree to these Terms, You may not access or use the Services.

You may initiate the services via telephone, via the Site, or other means made available by Help XoomBooks will use commercially reasonable efforts to answer Your technology question and resolve. Your technology problem for a fee as set forth in the Site or as quoted on the telephone, as applicable. XoomBooks may provide certain portions of the services via remote control session, online chat or e-mail. We may set forth limits to the technology We support. Certain services may have minimum system requirements XoomBooks. may include services that are available on a one-time basis, for a fee ("Individual Services"); as well as subscription services, which are an entitlement to more than one service over a period of time, for a recurring fee ("Subscription Services").